Shipping Policy

Shipping policy

All orders are processed within X to X business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

 

We offer free shipping on all of our orders.  Currently we do not offer expedited shipping.

Orders take 10-15 days to process and an additional 15-20 days to arrive. Global shipping speeds are greatly reduced at the moment and our products ship directly from the manufacturer rather than sitting in a warehouse for months.

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page if you have one. 

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at exobeauty.shop@gmail.com.